Privacy Policy

Website: https://www.innovatesuppliesandsolutions.lk
Business Name: Innovate Supplies and Solutions (Private) Limited

At Innovate Supplies and Solutions (ISAS), we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard the data you provide to us when you interact with our website or services.

1. Who We Are

Our official website address is: https://www.innovatesuppliesandsolutions.lk. We operate under the registered company Innovate Supplies and Solutions (Pvt) Ltd, a provider of IT solutions, office supplies, repair services, and creative products in Sri Lanka.

2. What Personal Data We Collect and Why

💬 Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to aid in spam detection.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar privacy policy is available at https://automattic.com/privacy. After comment approval, your profile picture becomes visible to the public in the context of your comment.

📸 Media

If you upload images to the site, we recommend removing embedded location data (EXIF GPS), as site visitors may download and extract such data from uploaded images.

🍪 Cookies

  • If you leave a comment, you may choose to save your name, email address, and website in cookies for future convenience. These cookies will last for one year.

  • When you visit our login page, we place a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • Upon login, cookies are set to save your login and display preferences:

    • Login cookies: valid for 2 days

    • “Remember Me” selected: 2 weeks

    • Display preference cookies: 1 year

  • If you edit or publish an article, a cookie storing the post ID will be saved and expire in 1 day.

📎 Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if you visited the external site directly. These websites may collect your data, use cookies, track your interaction, and monitor your activity, especially if you are logged in to those sites.

3. Who We Share Your Data With

We do not sell or share your personal information with third parties, except:

  • For administrative or technical processing by trusted service providers.

  • When legally required (e.g., password reset requests may include your IP address).

4. How Long We Retain Your Data

  • Comments and metadata are retained indefinitely to recognize follow-ups automatically.

  • For registered users, we store the personal information provided in their profiles. Users may view, edit, or delete their data anytime (username changes are restricted). Site administrators can access and modify this information as needed.

5. Your Rights Over Your Data

If you have an account on this site or have left comments, you may:

  • Request an exported file of your personal data.

  • Request that we erase any personal data we hold (excluding data required for legal, administrative, or security purposes).

To initiate any such request, please contact us at:
📧 [email protected]

6. Where Your Data Is Sent

Visitor comments may be scanned via an automated spam detection service. Data shared through contact forms, checkouts, or user registrations are securely transmitted and stored in compliance with GDPR and local data protection laws.

7. Contact Information

For any privacy-related concerns, please reach out to:

Innovate Supplies and Solutions (Pvt) Ltd
📧 Email: [email protected]
📍 Address: 977/B/2, Sri Jayanthi Mawatha, Hunupitiya, Wattala
📞 Phone: 074 194 6166